Position: Relationship Manager, Business Banking - Arusha Branch - (1900001578)
Job: Retail Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 24/Sep/2019
Unposting Date: 30/Sep/2019
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
JOB PURPOSE
Drive deepening activities with high-value or potential clients with full range of BB products, continuous analytics support and collaboration with Business Specialists;
Meet Clients when required (ie once a month)
Acquire and activate new clients referred from ETB clients and other referrals from CB /CIB directly to Business Banking RM/ Team
Maintain integrity of Clients credit portfolio through monitoring, early action and remediation actions
KEY RESPONSIBILITIES
Relationship deepening by proactively reaching out to & engaging with high value Business Banking Clients and “Hidden Larger Businesses” as per the mandates protocols
Acquiring from ETB client, CB and CIB referrals (MGM)
On boarding clients on TWC and LAP proposition.
Supporting the Client on any Client-initiated needs
Delivering on transactions, service requests, On line Banking, Mobile/Web training
Updating CDD/AML
Managing Client’s Credit Situation
SKILL REQUIREMENTS
Product Broadening
Understanding of businesses and financials
Enhanced multi-product BB knowledge
Market and competition knowledge
Client Engagement
Presentation and soft skills tailored to engaging business owners
Internal stakeholder engagement skills
Closing Deals
Ability to drive and manage Client interaction
Communication and presentation skills
Negotiation and objection handling
Client training on digital solutions
Journey completion
Discipline and time management to handle a client portfolio
Ability to solve problems and close issues without handing over
Strong analytical ability
Understanding of BB KYC/ CDD principles
EXPERIENCE/ KNOWLEDGE REQUIRED
Good first degree or requisite technical skills gained through professional associations and practical experience (3-5 years experience)
Good working knowledge of banking products
3 years working experience in Banking as a Relationship Manager
Apply now to join the Bank for those with big career ambitions.
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September 28, 2019
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