HR Officer (Tanzania)
Smollan is recruiting for an HR Officer, to provide a full generalist HR functions to the relevant business unit(s), including recruitment, performance management, training and development, IR and general HR administration and reporting
Key Responsibilities and Deliverables:
Effective recruitment, selection and on-boarding
Identify recruitment need and what the business is looking for and create and load advertisement on recruitment portal
Screen CV’s and perform initial screening interview, including reference checks
Schedule further interviews(including line management) for shortlisted candidates
Schedule candidates for assessments (as required by role)
Advise successful candidates and regret unsuccessful candidates
Draw up Letters of Offer; once signed, ensure completion of full Engagement Pack
Liaise with line to co-ordinate induction and training
Ensure compliance in terms of internal B Band recruitment process
Effective management of the performance management syste
Co-ordinate and facilitate HR component of scorecard within agreed deadlines
Ensure business meets all scorecard deadlines and that the process is as fair and objective as possible
Create/review individual PDP’s to identify training and other development needs as per agreed schedules
Liaise with Training and Development specialists to follow-through on identified development needs
Effective training and development within the business unit(s)
Ensure new engagements are booked on the system for mandatory training and that relevant individuals are properly informed
Identify training needs within business unit (s) and/or respond to training request from manager
As required, liaise with L & D Co-ordinator to source training providers and courses for specific needs
As required, facilitate training courses
Ensure training plans are constantly updated
Follow-up in terms of training absenteeism
Co-ordinate and monitor successful implementation of learnerships, including following-up on training, observing mentor/learner meetings and assisting to resolve feedback from learners on their progress
Ensure all bursary applications are submitted within deadlines
Ensure all relevant details are communicated to Group & L&D functions respectively
Track progress of results
Communicate results to line managers
Inform line managers of possible risk areas
Effective handling of all poor performance and IR-related matters
Continually advise line managers on appropriate disciplinary action to be taken and ensure business always complies with Smollan’s disciplinary code
Update disciplinary tracking system
Send telegrams to employees who have absconded
Ensure performance problems are addressed through performance counselling and/or corrective action
As required, educate and inform business on Smollan’s IR policies and procedures
Sign off on all IR matters and ensure appropriate outcome is given
Facilitate conciliations and represent business unit at CCMA
Organise chairperson and related logistics for all enquiries
Follow-up on CCMA cases
Effective administration, data management and reporting
Ensure accurate payroll documentation (scheduled and/or ad hoc) is sent through to Payroll within agreed deadlines and follow-up on queries and outstanding issues
Ensure employees above the medical aid threshold are on the Smollan medical aid
Ensure all benefits claims are processed and follow-up to ensure resolution
Ensure accurate data management and reporting
Ensure distribution of payslips to relevant managers
Follow-up on general administration issues
Ensure proper filing, document management and good house-keeping
Perform regular HR audits as required
Effective people management
Continually inspire, motivate and develop HR Assistant(s) to understand what is expected of them
Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
Recruitment
Development
Remuneration and Rewards
Performance Management
Career path planning
On-the-job training, coaching & mentoring
Effective teamwork and self-management
Proactively develop own skills and knowledge of relevant best practice and ensure appropriate skills and knowledge transfer
Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained including meeting all deadlines.
Ensure data integrity of all reports to client and management
Demonstrate consistent application of internal procedures
Plan and prioritise, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
Requirements
HR degree/Higher Diploma in HR
3-4 years Human Resources experience in retail/FMCG
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