Job Opportunity at WS Insight Risk and Protective Services Ltd, Customer Sales Representative

Job Title: Customer Service Representative 

Reporting to: Branch Manager
Entity: Insight Tanzania Location: Dar es Salaam
Minimum Qualification: Diploma
Experience Level: Entry level
Experience Length: 2 years

Job Description

OVERALL RESPONSIBILITY: Targeted sources of new business.

Project WS Insight into all relevant sectors

Create and maintain brand visibility

Network prospective clients within stated sectors

Build up a list of relationships and identified targets

Convert identified targets into realisable sales

Nurture relationships for on-going development of sales

Update and Maintain accurate documentation on customer files

ROLE & CONTEXT: To create high visibility within all relevant sectors

Increased exposure to tenders, RFQ’s & RFPs etc

Regularly visit and canvas prospective clients

Conversion of proposals to contracts

Timely, accurate and clear reports and dashboards to specified timetables

Timely and accurate reporting as directed by branch manager

Clear documentation for management

Timely, accurate and high quality delivery of contracts/projects to agreed timetables

Forecasts

Outstanding proposals and status

Contracts

Quarterly performance review

Regular contact with existing clients to ensure customer satisfaction

Maintain systems and processes in accordance with ISO 9001:2008

Project awareness of company media (Web-site, Newsletters, e-shots, blogs, Facebook, Twitter etc.

CONSULTS WITH: Country/Branch Manager, Management staff at all levels, Procurement and Security Operatives, Industry Executives (Management, Procurement, Risk & Security etc), prospective clients and procurement officers in all sectors.

REQUIRED SKILLS & QUALIFICATIONS(processes and technology):

Bachelor’s degree (desirable)

Strong sales & marketing skills

Proven record of sales conversion (Necessary)

Intimate knowledge of stated sectors & relevant research

Good knowledge of IT and social media platforms

Creative reporting capability

Team player

Planning, organisation & communication.

Two years post qualification experience in sales & marketing role

ISO 9001 Contract & Review

Customer Relationships

Word, Excel, email & internet

Monthly sales reporting standards 

TERM OF EMPLOYMENT: Permanent – with up to 6 month probationary period
REMUNERATION – Competitive salary commensurate with experience + Bonuses in line with company policy
ETHICS: To communicate and uphold Insight’s philosophy of maintaining the highest standards of honesty, openness and financial accountability

How to Apply?
Please manually apply for this job using the details below:
Process: Submit a one-page cover letter along with your CV and relevant documentation. Only shortlisted candidates will be contacted.

Email: Recruitment.tz@insightsecure.com